How It Works

Step 1 — Submit

Our remote assessment works the same way for everyone: photograph your specimen at home, email it to us, and receive your written report without ever leaving the house.

Photographs, from anywhere

Send photographs of your piece from anywhere in Europe. Daylight, a plain background, a few angles and something for scale — a phone camera is genuinely enough, and the shooting guide shows exactly what to take.
Crystal assessment sample photograph
Crystal assessment sample photograph

Step 2 — Review

We check your photographs before payment. If a shot is missing — the underside, a scale reference, daylight colour — we tell you precisely what to add, free of charge.

Single assessment

Your reviewer works through the photographs feature by feature — colour zoning, inclusions, lustre, transparency, cut and wear — and weighs what each suggests against known stone families.
Person inspects a gemstone with microscope at the lab.
Crystal assessment sample photograph

Your report, by email

Within two to three working days you receive the structured written report: the feature read, the likely stone types ranked with reasoning, aftercare notes, and any limits — stated plainly.

What your

report

contains

Every report follows the same structure, so nothing important hides in a paragraph.
Section What it covers Basis Depth Follow-up
Feature read What each photograph actually shows, described before interpretation Photographs supplied Every visible feature —
Likely stone types The families your piece most resembles, ranked, each with the evidence relied on Photographs supplied Every visible feature Visible features
Care notes Handling, cleaning and storage advice that follows from what was seen Stone type and condition Every visible feature —
Limits What the photographs cannot settle, and the lab test that would Stated explicitly — Included
Follow-up Questions answered by email against your submitted photographs Stated explicitly — —
Included — — Every visible feature Included
— Multi-Item Package (whole collection assessed in one batch) — Every visible feature —
— The families your piece most resembles, ranked, each with the evidence relied on — Every visible feature Visible features
— What each photograph actually shows, described before interpretation — Every visible feature —
— Handling, cleaning and storage advice that follows from what was seen — Every visible feature —

Ready to submit?

Make sure to review the Terms & Conditionsbefore submitting — they set out what an assessment does and does not promise.

Remote assessment

Start here

How it works

Quick links for getting a piece assessed with Online Crystal & Stone Assessments.
Crystal assessment sample photograph

Photo shooting guide

How to photograph a stone for assessment (any camera)
Crystal assessment sample photograph

Single assessment

Send your first photographs for a free feasibility check
Crystal assessment sample photograph

Pricing

Formats and prices, published up front

Frequently asked questions

Clear photographs of the piece from a few angles, in daylight if possible, plus anything you know about its history.

A phone camera is enough — no special equipment is required.

Assessments are delivered by email, in English, anywhere in Europe. Assessment Standards Turnaround is typically two to three working days from submission.

For anything urgent, contact us before ordering and we will confirm the timing.

Yes — rough crystals, cut stones and mounted jewellery are all assessable, provided the setting leaves enough of the stone visible to photograph. 

Mounted pieces carry an honest caveat: what the setting hides, the report cannot describe, and it will say exactly which areas were not visible. 

Most common ones — quartz, amethyst, citrine, tourmaline, topaz, fluorite, calcite, garnet, opal, labradorite, jade and more — plus glass, resin and assembled imitations, which are flagged as such.

Rare or unusual material is welcome too; if a piece sits outside what photographs can reasonably assess, we say so before you pay.

Loose pearls, treated organics and very dark opaque pieces are the usual limits. 

After the free feasibility check, by card or bank transfer, before the assessment work starts. The price is the published one — it does not change after we see your photos. 

Standard turnaround is two to three working days from photo approval. Multi-item packages take a day or two longer depending on piece count.

Follow-Up Assessment

  • Single assessment: 2–3 working days
  • Multi-item (2–5 pieces): 3–4 working days
  • Multi-item (6+ pieces): by agreement
  • Rush service: ask before ordering

Single Assessment

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Multi-Item Package

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