FAQ
The questions collectors and trade customers ask most about how Crystal Myths assessments work — with plain answers.
COMMON QUESTIONS
The questions
we hear
most often
Crystal Myths’s assessors follow a fixed written method: the same checks, the same order, the same format, so every report is comparable with every other.
What does an assessment actually promise?
A written, evidence-based opinion on what your photographs show — nothing more, nothing less.
Who writes the assessments?
The studio’s own reviewers, working to one shared written method.
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Do you value or appraise pieces?
No — we describe and identify; valuations need a face-to-face professional.
Are assessments certificates?
No — and every report says so in the first paragraph.
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What if my photographs are unusable?
We tell you what to reshoot, free of charge, before you pay.
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Which stones can you assess?
Most common gem minerals, plus glass, resin and assembled imitations — flagged as such.
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A written, evidence-based opinion on what your photographs show — nothing more, nothing less.
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What cannot be settled by photographs?
Treatments, origin, and natural-versus-synthetic questions that need lab instruments.
Do you keep my photographs?
Only to prepare your assessment; deleted on request, never published.
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FAQ
Said plainly,
up front
Three commitments govern every report we write, and they are worth reading before you order.
Scope commitment
Assessments describe visible features and likely stone types. They are not valuations, not certificates, and never presented as either.
Evidence commitment
Every conclusion in a report names the features it rests on. If a conclusion is uncertain, the uncertainty is written down next to it.
Privacy commitment
Your photographs are used to prepare your assessment alone, are deleted on request, and are never published or shared.
